What's your favorite real-life Dilbert story?

Here's mine:

GTECH hired a woman to do PR not long before I left. She was a very nice person, and more than 6 feet tall (which isn't relevant to the story at all). As she was hired at about the same time that the whole company was wired for email she sent one of the first all-company broadcast emails. It went something like this (I'm paraphrasing since I didn't have the presence of mind to keep a copy of the email):

We'd like to generate some good publicity for GTECH, and here's a good way to do it. Everyone who travels probably uses those little bottles of shampoo that the hotels have, and most of the time you probably leave them half-full when you check out. So...

This isn't going where you think it is.

if every one would buy a bottle of shampoo and take it with them on business trips then they could bring the little bottles back with them. We'll collect them here at headquarters and donate them to homeless shelters.

OK, so we've now got two possibilities:

Plan A: PR person runs the idea by her boss. PR person's boss dope-slaps PR person. PR person buys a crate of shampoo for, let's say, $50 and donates it to the homeless.

Plan B: PR person sends email that's read on company time by about 800 people. Perhaps several hundred of these people each buy their own shampoo, carry it with them, and bring back one or two 1-oz bottles of shampoo per day on the road. They spend the time to find where PR is located and drop off the little bottles of shampoo, again on company time.

In a rational world which plan would go forward?

Update: a friend of mine who just started work at MITRE called today to let me know that MITRE has a box by the front door to collect the little bottles of hotel shampoo to give to the needy. Your tax dollars at work.

My second-favorite Dilbert story has to do with the two different times that I was required to attend off-site team-building exercises and ended up building machines out of Tinkertoys instead of generating value for the US GNP. The first time was almost interesting, the second time was pure unadulterated pain. The only saving grace of the whole exercise was when we were assigned a PhD organizational psychologist to help with our group dynamics and we were able to band together as a team and goad him into losing his cool, yelling at us, and threatening to quit. That was fun.

I recently had an experience which can only be described as Dilbert-esque. I was working on a contract job with a very self-impressed software "architect". (Note: for the non-technical reader, "software architect" is a very vague and pretentious term but it typically refers to someone who draws pictures but doesn't write software). For some reason he decided that the entire development team needed to stop what they were doing and spend 4 hours watching him draw a document that we had been given weeks before on a whiteboard. The beautiful part was that any questions about how the thing was supposed to work were answered with "I'm not sure, that might change" or "that's a detail that we'll work out during the implementation." We were also told that the drawing was partly obsolete and that it would probably change before we had to code it. In other words the meeting was a complete waste of an afternoon for the entire project.

But that's not even the good part. After 3 1/2 hours of this, the "architect" suddenly said "I've got to go wash my hands" and walked out of the room. Again, this is with the entire development staff sitting there, wondering whether the meeting was over, or whether he intended to continue wasting our time. Eventually one of us (ok, me) asked the project manager if we could get back to work but even he was so dumbfounded that he couldn't tell so we all sat there for a couple of minutes waiting for the "architect" to wash his hands and come back into the meeting.

-- TobyCabot - 19 Oct 2001 - 21 Nov 2002